The Subscriptions section is designed to help you efficiently manage and monitor user subscriptions.
Here, you can view essential details such as subscription status, source, contact information, and other relevant data that will help you maintain a continuous flow of recurring revenue.
A subscription means you have secured a recurring donor. This is crucial because it ensures a steady and predictable income for the organization, allowing for long-term planning and sustainable execution of projects.
Unlike one-time donations, recurring contributions provide financial stability, reduce the need for constant campaigns, and strengthen the relationship with donors, who become committed allies of the cause.
Additionally, this model enables automated payments, improving efficiency and allowing the organization to focus on its social impact.
How to Access the Subscriptions Section?
To access the Subscriptions section, follow these steps:
Go to the main menu on the left panel.
Click on "Subscriptions" to view all key information.
What Will You Find in the Subscriptions Interface?
1. Global Indicators
At the top, key indicators provide an overview of your subscription status. These metrics include:
Total active subscriptions
Monthly recurring revenue
Retention rate
You can refresh the data at any time by clicking the Analyze button to get the most updated insights.
2. Date Filter
Below the global indicators, you will find a date filter that allows you to select specific periods to analyze your subscriptions. Choose from preset date ranges or customize the interval based on your needs.
3. Detailed Indicators
Along with global indicators, the interface provides detailed breakdowns of numeric values converted into the platform's currency. These indicators include:
New Subscriptions
Active Subscriptions
Pending Subscriptions
Failed Subscriptions
Canceled Subscriptions
4. Performance Metrics 📊
This section displays key performance data on subscriptions, helping you make strategic decisions to improve subscriber retention and increase recurring revenue.
5. View Processes ℹ️
This button functions as a LOG (event record) where you can track recent actions taken on subscriptions.
6. Subscription Table
The central table provides a detailed list of all your subscriptions. It includes columns for:
Subscription ID (Unique identifier)
Creation Date (When the subscription started)
Amount (Subscription value)
Status (Approved, Failed, Pending, Canceled)
Campaign (Associated campaign)
Payment Method
Email (Associated with the subscription)
Donor Name
Payment Gateway (Used for the transaction)
Widget (Used for the subscription)
URL (Page where the subscription was made)
7. Advanced Filters
To facilitate search and segmentation, you have multiple advanced filters:
Name
Document ID
Subscription ID
Email
Phone Number
8. Advanced Column Filters
For more precise searches, additional column filters include:
Amount: Filter by donation ranges
Status: Filter by subscription status
Payment Gateway: Select subscriptions processed through a specific gateway
Payment Method: Filter by the type of payment used
Campaign: Filter subscriptions by their originating campaign
Widgets: Filter by the widget where the subscription was made
9. Reset Filters Button
If you need to remove all applied filters and return to the full subscription list, click the "Reset" button.
10. Subscription Details
Clicking on a subscription ID opens a detailed view, showing:
Payment Gateway ID (Assigned by the payment processor)
Next Payment Date (Scheduled for the next charge)
Payment Method (Used by the subscriber)
User & Email (Subscriber’s contact details)
Country (Subscriber's location)
Campaign & Form (Subscription origin)
This view provides access to transaction details. For more information about Transactions, follow this link: https://howto.afrus.app/en/articles/10485404-how-can-you-have-better-control-over-your-donations
From the Subscription Details view, you can:
Send Messages: Contact subscribers directly
Create Transactions: Manually register a payment
Create Subscriptions: Manually add a new subscription
Why Use the Subscriptions Section in Afrus?
The Subscriptions section helps you:
Manage recurring donations easily
Optimize subscriber retention
Make data-driven strategic decisions
Automate processes and enhance operational efficiency
The Subscriptions section in Afrus is a key tool for efficiently managing and optimizing recurring donations.
With an intuitive interface and advanced features for analysis, filtering, and automation, you have full control over the status and performance of your subscriptions.
This not only strengthens donor relationships but also ensures the financial sustainability of your organization.
Explore all its features and maximize the potential of this powerful tool to continue growing and making an impact.
🚀 Start today and take your fundraising strategy to the next level!